Our home and garden store is open fully open in Norwich again and packed full of plants. We are doing every thing we can to keep our shop clean and safe. We ask that you use the hand sanitiser on entry to out shop and face coverings must also be worn. Only four customers to be in the shop at one time. There is plenty of plants out side for you to browse at while you are waiting.
If you are still self isolating or unable to choose click and collect we are still offering local delivery NR1-NR7.
A delivery charge of £4.95 will be added at the check out.
Once you check out your order will be processed and you will get a notification email when to expect your items.
Please note again we are doing our best to get out items as quick as possible. But there maybe a 1-3 day wait on items.
We use DHL as a national courier for our online plant shop. This is a next day service so as soon as your order is processed it should be with you the following day. You don't need to worry about your plants being in a box to long. With this service they shouldn't be boxed for to much more than 24 hours. We spend ages wrapping and boxing all your items especially the plants so they are 100% healthy and happy when you receive them. If however your not happy with the plants or they are damaged. Please let me know as soon as you unpackaged them. Please email firstname.lastname@example.org with pictures if possible and we will sort out any issues.
CURRENTLY THERE IS A 3-5 DAY PROCESSING TIME FOR ORDERS, DUE COVID-19 AND THE INCREASE OF ONLINE TRAFFIC. I'm working as quick as possible to get them out with in this time but this is a guide.
If you live over seas and would like to order with us then please note the delivery charge will be depending on country of destination. Please email Leslieterranceshop@gmail.com for a postage quote before you check out. Please also note due to some importing rules your plants maybe delivered bare root. This means with no soil around the root. Most plants will travel fine like this and will need to be potted once arrived. I can advise if the plant would be okay for bare root delivery when a postage quote is requested.
Some of the items on our website can be back ordered or pre-ordered if you have ordered a item with a back order status they will be dispatched as soon as they are available you will receive an email stating when the back ordered items will be with you. Any other items on your order will be dispatched as usual.